HEALTH COACHING PROGRAM
TERMS & CONDITIONS
These Terms & Conditions apply to the Coach of the Program, as designated by Four Wellness Co., and the person enrolling in the Program, the Client.
The Program in which the Client is enrolling includes the following:
One 60-minute onboarding session to review the Client's health history and set program goals
3-Month Program: Two 30-minute coaching sessions each month for three months
6-Month Program: Two 30-minute coaching sessions each month for six months
Supplemental materials, tips and resource links specific to the Client's needs and goals
Session summary messages including key information, recommendations and journal prompts
Message support from the Coach as needed between sessions
The role of the Coach is to:
Provide guidance, support and accountability to help the Client reach their defined wellness goals
Offer relevant knowledge and resources to meet the Client's needs
Assist in identifying solutions to the Client's personal health challenges
Help the Client set effective goals and identify clear actions to reach them
Assess and document the Client's progress throughout the program
Refer the Client to additional resources as needed outside the scope of health coaching
The Client is responsible for booking each program session individually. Sessions can be booked in the coaching dashboard or at fourwellness.co/schedule. While this program offers scheduling flexibility, it is recommended to book sessions approximately every two weeks.
Each session will begin and end promptly. Please be on time.
If the Client needs to cancel and reschedule an appointment, the Client must do so at least 24 hours in advance; otherwise, the Client will forfeit that session and will not have an opportunity to reschedule it.
The program begins on the date purchased and ends six months later (“End Date”). (For example, a program purchased on January 1 ends on July 1; a program purchased on January 15 ends on July 15.) The Program expires if all sessions have not been completed within 30 days after the End Date.
PAYMENTS & REFUNDS
The cost of the 3-Month Program is $900 for three months. Payments of $300 are due each month for three months and will be automatically billed to the Client’s credit card on file. (For example, a program purchased on January 15 will be automatically billed on January 15, February 15 and March 15.) If the Client elects to pay the full cost of the Program upon registration, a discount of $75 will be applied, for a total cost of $825.
The cost of the 6-Month Program is $1,650 for six months. Payments of $275 are due each month for six months and will be automatically billed to the Client’s credit card on file. (For example, a program purchased on January 15 will be automatically billed on January 15, February 15, March 15, etc.) If the Client elects to pay the full cost of the Program upon registration, a discount of $150 will be applied, for a total cost of $1,500.
Defaulted payments will result in program services being withheld until payment is confirmed.
The Client understands that there is no refund offered should they choose to withdraw from the Program.
The Coach reserves the right to cancel the Program if at any point they feel it is not advantageous to the Client for the coaching Program to continue. If this happens, the Client is only responsible for the prorated share of coaching services received.
HEALTH COACH MESSAGING
The Client has unlimited access to health coach messaging between sessions, for the purpose of sharing program-related information, asking program-related questions, or inquiring about program-specific details. Please allow up to 48 hours for the Coach to respond. Improper use or abuse of the system, per Coach interpretation, will result in message access being revoked.
USE OF TECHNOLOGY
The Client understands that the role of the Health Coach is not to prescribe or assess micro- and macronutrient levels; provide healthcare, medical or nutrition therapy services; or to diagnose, treat or cure any disease, condition or other physical or mental ailment of the human body. Rather, the Coach is a mentor and guide who has been trained in holistic health coaching to help clients reach their own health goals by helping clients devise and implement positive, sustainable lifestyle changes. The Client understands that the Coach is not acting in the capacity of a doctor, licensed dietician, nutritionist, psychologist or other licensed or registered professional, and that any advice given by the Coach is not meant to take the place of advice by these professionals. If the Client is under the care of a healthcare professional or currently uses prescription medications, the Client should discuss any dietary changes or potential dietary supplements use with their doctor, and should not discontinue any prescription medications without first consulting their doctor. The Client has chosen to work with the Coach and understands that the information received should not be seen as medical or nursing advice and is not meant to take the place of seeing licensed healthcare professionals.
PERSONAL RESPONSIBILITY & RELEASE OF HEALTHCARE RELATED CLAIMS
The Client acknowledges that the Client takes full responsibility for the Client’s life and well-being and all decisions made during and after this program. The Client expressly assumes the risks of the Program, including the risks of trying new foods or supplements, and the risks inherent in making lifestyle changes. The Client releases the Coach from any and all liability, damages, causes of action, allegations, suits, sums of money, claims and demands whatsoever, in law or equity, which the Client ever had, now has or will have in the future against the Coach, arising from the Client’s past or future participation in, or otherwise with respect to, the Program, unless arising from the gross negligence of the Coach.
PRIVACY & CONFIDENTIALITY
The Coach will keep the Client’s information private and secure, and will not share the Client’s information to any third party unless compelled to by law. The Client’s personal information is used solely for the purpose of transacting payment and carrying out necessary program communication.
All materials provided in the Program are the property of Four Wellness Co., are protected by copyright and intellectual property laws and shall not be distributed or reproduced without permission.
ARBITRATION, CHOICE OF LAW & LIMITED REMEDIES
In the event that there ever arises a dispute between Coach and Client with respect to the services provided pursuant to this agreement or otherwise pertaining to the relationship between the parties, the parties agree to submit to binding arbitration before the American Arbitration Association (Commercial Arbitration and Mediation Center for the Americas Mediation and Arbitration Rules). Any judgment on the award rendered by the arbitrator(s) may be entered in any court having jurisdiction thereof. Such arbitration shall be conducted by a single arbitrator. The sole remedy that can be awarded to the Client in the event that an award is granted in arbitration is refund of the Program Fee. Without limiting the generality of the foregoing, no award of consequential or other damages, unless specifically set forth herein, may be granted to the Client. This agreement shall be construed according to the laws of the State of California. In the event that any provision of this agreement is deemed unenforceable, the remaining portions of the agreement shall remain.
By agreeing to the program terms and conditions at checkout, you acknowledge that you have thoroughly reviewed this agreement and you understand, accept and agree to abide by the terms hereof.